FAQ

Frequently Asked Questions

built organizes its rules on frequently asked shopping questions in the following sections. This page applies specifically to builer.shop.

Details from built on returns and exchanges
Customers using builer.shop can rely on the following built guidance about returns and exchanges. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.

built: products
For built customers at builer.shop, this section explains products. What products do you offer?
We offer BUILT. Current availability, product details, options, and prices are shown on each product page.

Our approach at built to refund timing
built publishes this refund timing guidance for customers using builer.shop. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.

What built customers should know about return shipping
built publishes this return shipping guidance for customers using builer.shop. Who pays return shipping?
built pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.

Our approach at built to delivery timing
The following delivery timing guidance applies to the built storefront at builer.shop. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.

How built handles contact options
built publishes this contact options guidance for customers using builer.shop. How can I contact you?
Email Support@builer.shop, call 470-884-4982, or write to 1645 Moncrief Cir, Decatur, Georgia, 30033, United States.

How built handles tracking
Customers using builer.shop can rely on the following built guidance about tracking. How can I track my order?
As soon as tracking is available, it is sent using the contact information provided at checkout.

How built handles shipping cost
For built customers at builer.shop, this section explains shipping cost. Do you offer free shipping?
Yes. U.S. standard shipping is provided at no charge.

How built handles payment methods
Customers using builer.shop can rely on the following built guidance about payment methods. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.

Merchant Information
Business name: built
Brand name: built
Email: Support@builer.shop
Phone: 470-884-4982
Physical address: 1645 Moncrief Cir, Decatur, Georgia, 30033, United States